Cleaning is not just cleanliness. It includes keeping work areas clean and tidy, keeping halls and floors free of slip and trip hazards, and removing waste materials (e.g., paper, cardboard) and other fire hazards from work areas.
b : the work or activity of cleaning and preparing rooms for customers (as in a hotel) – often used before another noun, housekeeping services, also took over a housekeeping job at a nearby hotel : the department or employees responsible for such work. If you need fresh towels you can call housekeeping.
The housekeeping department plays an important role in every hotel. Housekeeping staff are responsible for ensuring that guest areas are neat and tidy and without housekeeping a hotel’s condition would quickly deteriorate.
Objectives of hotel housekeeping
To maintain the overall cleanliness of the entire hotel at all times. To carry out cleaning tasks in the most efficient and effective way. Use high quality, safe cleaning equipment and chemicals. To manage laundry and bed linen.
There are two types of housekeeping: institutional and domestic.
Good housekeeping means cleaning up food, water and clutter that attracts pests and allows them to survive.
7S stands for sort, systematize, sweep, standardize, security, self-discipline and maintain.
The housekeeping team is responsible for cleaning the guest rooms and turning down the beds on a daily basis, as well as replacing dirty towels and replenishing all other amenities. On days when a bedroom needs to be made ready for the arrival of a new guest, an intensive cleaning and complete linen change is required.