Digital River is an e-commerce transaction processing service, similar to PayPal. They may have charged you because someone else has your credit card information and email address and/or other personal information. First, contact your credit card issuer to have the charge removed.
What is this fee? If you have not recently placed an online order, the charge may be the result of a recently renewed software or product subscription.
To cancel your subscription order, please submit a cancellation request to Customer Service. You need to enter your order number, select the subject “Subscription request” and then “Please cancel the auto-renewal of my subscription.”
Digital River is a private company providing global e-commerce, payments and marketing services. In 2013, Digital River processed more than $30 billion in online transactions.
DigitalRiver has a consumer rating of 1.65 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Consumers who complain about DigitalRiver most often mention issues with customer service, credit cards, and email addresses. DigitalRiver ranks 824th among marketing sites.
Digital River’s Digital River Shop offers a 30-day money-back guarantee. How do I request a refund? To request a refund, you must look up your order and then use the “Request a Refund” option to submit your request.
For more information on Digital River, visit the company’s website at +1 952-253-1234 or follow the company on Twitter.
Digital River offers an order processing service for Fitbit but not customer service.
The company provides global e-commerce, payment and marketing services.
Important. If you have a charge with a description such as “DRI*”, “DRI” or “Digital River” on your most recent statement and do not recognize the charge, please search your email for your order address and the last 4 digits of your credit card.
Digital River Ireland Ltd. provides e-commerce and marketing consulting services. The Company provides software tools and services for website development, customer acquisition, transaction processing, tax administration, and product fulfillment.
The Trend Micro Store by DigRiv, a Digital River Company, offers a 30-day money-back guarantee. How do I request a refund? To request a refund, you must view your order and then use the “Request a Refund” option to submit your request.
Digital River’s MyCommerce offering is a cloud SaaS e-commerce solution that offers full payments, subscriptions, and recurring billing, with full-featured merchandising and a great checkout experience for your buyers.
Digital River’s Kaspersky Store offers a 30-day money-back guarantee.
Digital River enables e-commerce transactions for global brands, including Lenovo. We are not a fulfillment or customer service provider.