OnTrac’s fortunes grew in tandem with its relationship with Amazon, posting double-digit annual growth rates as the e-giant swamped the carrier with hundreds of thousands of packages.
OnTrac is a privately held logistics company that contracts regional shipping services in the Western United States.
The service, dubbed “DirectPost,” allows OnTrac to collect packages from retailers and feed them deep into the postal network, which consists of more than 2,000 facilities in OnTrac’s service area. USPS then delivers the packages to their final destination on the so-called last mile.
Regional parcel service provider OnTrac announced in cooperation with the U.S. Postal Service announced a new service called DirectPost, which will allow it to offer next-day and two-day e-commerce shipping at postal prices by consolidating shipments and feeding them deep into the mail stream for delivery on the last Mile.
Welcome to OnTrac!
We provide an affordable logistics network that speeds ground delivery so businesses can delight customers with superior service and save on shipping costs.
Overview. OnTrac has a consumer rating of 1.12 stars from 751 reviews, indicating that most customers are generally unhappy with their purchases. Consumers who complain about OnTrac most commonly cite customer service, doorstep, and next-day problems. OnTrac ranks 235th among shipping sites.
LaserShip acquired OnTrac Logistics for $1.3 billion. Together they will become the largest regional parcel delivery service in the United States. With LaserShip gaining a foothold on the East Coast and South and OnTrac serving the West Coast, only ten states extend beyond their coverage area.
Shipments may be delivered without a signature unless the sender has checked the appropriate box on the Shipping Record to require a signature or has given verbal or written authorization to an OnTrac Service Representative.
An OnTrac delivery driver faces larceny charges for allegedly stealing thousands of dollars worth of goods. Deputies responded Friday to a home in the 9700 block of Calabash Avenue in Fontana to verify a theft report where they spoke to 61-year-old Juan Cardenas, authorities said.
Ground deliveries are made at the end of the day. The delivery time depends on the other service obligations of a route. OnTrac cannot set a specific delivery time window for day-definite deliveries. *Delivery times and transit days may vary.
The recipient has refused delivery. A recipient at the delivery address refused the package. We will hold the package at the local facility and contact the carrier for instructions.
Ground Shipping Just Got Faster
OnTrac Ground is the faster, more affordable regional package delivery alternative in California, Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho! Shipments that can take two days to deliver with national carriers arrive the next day with OnTrac Ground.
Go on! OnTrac now has many conveniently located drop boxes in our service area with pickup times until 10pm!