If the connection is weak, it can cause the volume of your recordings to be lower than it should be and even distorted, severely affecting the quality of your call and recordings. To fix this, try boosting your WiFi connection. If possible, try moving your router closer to the doorbell.
Sign in to your Ring app and open the Ring app menu. Select “Devices” and select your Floodlight Camera Wired Pro. Next, tap the Device Settings tile and select General Settings on the next page. You can adjust the speaker volume under General settings.
If you can’t hear your doorbell in your house and your doorbell is hardwired, you most likely have a wiring or power issue if you set up the device in the Ring app . If you have a Ring Video Doorbell Pro, troubleshoot insufficient power issues here.
If you can hear audio from your Ring Doorbell on your phone, but no sound is streaming from your phone to the Ring Doorbell, it’s possible that the Ring app doesn’t have access to your microphone . Follow the steps below for iOS (Apple) or Android to enable notifications.