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You may have had your in-game graphics settings too high which was causing the glitches. By deleting the options. ini file resets the game to default settings. Unfortunately the Intel HD 4000 has been a bit buggy since the game was released, but if you keep the settings low you should be fine.
Close the game and go to Documents/Electronic Arts/The Sims 4/Cache. Only delete the cache files. Cut and move your save folder it to your desktop. Start the game now.
The outdated or missing graphics card driver is one of the most common causes of Sims 4 keeps crashing. Overclocking is also responsible for the Sims 4 crashing issue. This is because overclocking indicates that your CPU and memory are running at a higher speed than the official speed rating.
If you would like to report a bug affecting The Sims 4, go to EA’s Sims 4 Bug Report page. Provide as much detail as possible about the problem you are experiencing. EA then reviews all bug reports submitted by players, groups them into categories, and then forwards them to the game development team.
Re: Sim’s hands are black
If it happens after removing some custom skins, try changing the Sim’s skin in CAS and see if it goes back to normal .
Go to your “Mods” folder and open it. Here you can see all your installed mods and CC. Delete the first folder and then jump into the game to check if the problem still persists. If not – congratulations, you have deleted the broken CC file.
Error Saving Game: Error Code 0 is a frustrating issue that prevents Sims 4 players from saving their game progress on PC and Xbox One consoles. This is usually caused by a corrupt autosave.
Try managing worlds and saving the game. Repairing the game may help. To do this, go to the game library in Origin, right-click the Sims 4 image and click Repair. If the problems persist, try resetting your Sims 4 folder, launching a new game file and testing if you can save it.
Re: Stuck/frozen on opening Sims 4 loading screen
By the way, you may not need to force shutdown if the game freezes. Instead, Press Ctrl-Alt-Del, go to Task Manager, select Sims 4 and End Task.
You can try a soft reset using ctrl+alt+del and see if you can get the task manager to appear without the game trying to tell it the to steal focus.
Try uninstalling and reinstalling your game. After reinstalling and launching the game, you may be given the option to continue your new game or restore it from a cloud save. Tap “Continue Playing” to return to the game.
Your Sims have red and white skin with question marks due to incompatible custom content files. The game is unable to read or retrieve texture-related data from the CC files. Or it could also be broken CC or missing meshes.
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