If the return is not for warranty reasons, you will have to pay for the return shipping. We do not accept exchanges by post, but you can purchase a replacement item online (or over the phone) and return the original item by post.
We guarantee the quality of our products. If the quality of an item does not meet your expectations, you can return it. We also guarantee the product selection advice given by us. If something you have purchased based on this advice is found to be unsuitable, you may return it for an exchange, refund or store credit.
@ibobxtraz Yes! Our returns policy applies to all items purchased from MEC, whether or not they were on sale at the time of your order…
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted goods they have purchased. A returns policy tells customers which items can be returned and why, as well as the time frame within which returns are accepted.
We will ship products that are in stock to you immediately and charge your credit card for those items plus shipping cost (if applicable). We will ship the ordered products within 4-5 weeks and notify you by email. We only charge your credit card for the backordered products. There are no additional shipping costs.
Can you exchange a clearance item? Yes! As with returns, Target’s standard exchange policy applies to all clearance items as long as they are in good condition, can be verified with proof of purchase, and can be exchanged within the specified exchange window (usually 90 days).< /p>
MEC had lost roughly $80 million between 2017 and 2020 (excluding gains from real estate transactions), and the pandemic only made things worse. In the first seven months of its most recent fiscal year (which began in late February 2020), MEC lost an additional $20.9 million.
Under new ownership, the 22-site company will dismantle its cooperative structure, ending the 49-year run of Canada’s largest consumer cooperative. New CEO and longtime MEC member Eric Claus publicly stated that it is “highly unlikely” that the company’s five million members will get their $5 shares back.
Returns are FREE and easy! You may return items to us within 60 days of purchase for a refund, as long as they are in the original packaging and/or with the original tags attached and in unworn condition. You can find the nearest shop and its opening times here.
Fortunately, many retailers allow you to shop online and return in-store, although there are some restrictions. Before venturing into a store, read their return policy to see if you can return online orders in person and what the requirements are.
The University of Victoria’s fifth annual Gustavson Brand Trust Index has been published and the B.C. based Mountain Equipment Co-op (MEC) has climbed back to the top spot as the most trusted brand in Canada.
Do you have MEC stores in the US? We currently have no MEC locations outside of Canada, but members can use mec.ca from virtually anywhere in the world.
Using PayPal on mec.ca
There are no fees to open a PayPal account and there are no additional charges for purchasing products or services. If you pay with PayPal, do not share your financial information with MEC.
Many stores sell items that are subject to a “closing sale”. However, this means that the customer has no right of return if they don’t like it or change their mind. In this respect, the sale is “final”. This does not mean that you have to accept defective items.
In general, you will receive a refund in the same way that you paid for the item. Example: If you paid in cash you should get either cash or a gift certificate back, and if you paid by direct debit the money will be returned to your account.