Lowes uses groups known as Loss Prevention to combat shoplifting and keep Lowe’s in a safe and secure environment. Loss prevention consists of 2 different types of employees, the security staff and the store employees.
Loss Prevention Officer5 Salaries.
< li>Use a code that your employees can use to inform each other about suspicious activity.
Stephen Holmes of Home Depot’s corporate office says, “No merchandise or other asset is worth risking the lives of our employees or customers, which is why we have a strict policy against prosecuting a shoplifter in a way that poses a safety hazard to anyone, and that includes chasing shoplifters across the parking lot…
LP may not touch or chase you.
If you are stopped for shoplifting, Loss Prevention may not chase you or physically touch you. p>
Shrinkage is defined as the loss of product between manufacture or purchase from the supplier and point of sale.
Many retailers, especially large department stores and grocery stores, use video surveillance. Cameras inside and outside the store can detect suspicious activity and capture evidence of the person stealing.
Stores like Walmart, Kroger, Home Depot, Target, Costco, CVS, Dollar Tree, and Verizon have all pledged to never use facial recognition in their stores to fight for the future.< /b>p>
Home Depot, like many other retailers, has an internal group dedicated to monitoring these crimes and working with law enforcement on the matter, according to Cornell.
Home Depot doesn’t say how much it loses to shoplifters each year. But the rule of thumb, according to experts, is that thieves take about $750,000 worth of merchandise for every $1 billion in sales. That would put the $108 billion annual company’s losses at about $81 million.
Employees cannot stop group shoplifters due to business policy
Retail employees who intervene in shoplifting face attack from shoplifters and disciplinary action from their employers. In some stores, security guards are not allowed to intervene even if they see people who are obviously stealing.
Loss Prevention Officers can detain you
The duration of the detention must also be reasonable. If the police fail to appear, you must be released promptly by the loss prevention officers. In addition, LPOs cannot force you to talk to them and they cannot arrest you with deadly force.
The interviews should be stopped after four hours if there is no sign of progress. Most employee misconduct can be resolved with a survey that takes well less than four hours.
Lowe’s has posted an anti-theft/shoplifting policy for both its customers and employees. Lowe’s shoplifting policy is to prosecute anyone who attempts to steal from their stores. They will face charges and you will be arrested if you steal goods from their stores.
At Lowe’s there are different intercom codes, for example Code 50 or codes for shoplifting.
The Asset Protection & The Safety Manager (APSM) oversees and coordinates programs and processes to minimize casualties while maintaining a safe work and shopping environment.