When Digital Lives Meet Death: The Growing Challenge of Managing Online Accounts and Digital Assets in Probate

In today’s digital age, our online presence often equals or surpasses our physical footprint. From social media profiles and email accounts to cryptocurrency wallets and cloud storage, we all accumulate a growing collection of online accounts and assets, ranging from financial accounts to social media profiles. However, when it comes to estate planning and probate, many individuals overlook the importance of managing these digital assets. The result? Families facing the daunting task of navigating digital probate—a complex process that can leave valuable assets inaccessible and cherished memories lost forever.

Understanding Digital Assets in the Modern Estate

Digital assets refer to any electronic or online accounts, files, or intellectual property that you own or have access to during your lifetime. These assets can vary widely in value, function, and importance, and may include: Financial accounts: Online banking, investment accounts, and cryptocurrency wallets. Beyond financial accounts, digital assets encompass photos, documents, videos, games, or music that you have stored digitally or in a cloud. These types of digital assets don’t have monetary value in themselves. However, they do have sentimental value and are often things you want to ensure are left to your loved ones and beneficiaries.

The scope of digital assets is vast and includes email accounts, social media profiles, online businesses, domain names, digital intellectual property, subscription services, and even loyalty program points. Essentially any online presence or data that has value could be considered a digital asset. Even accounts with no financial value often hold sentimental value for loved ones.

The Legal Framework: RUFADAA and State Laws

Recognizing the growing importance of digital assets, The Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA) is a law developed primarily by the Uniform Law Commission (ULC) to provide fiduciaries (like executors and attorneys-in-fact) with a legal path to managing the digital assets of deceased or incapacitated people. The legal experts at the ULC wrote the law as a guideline for states to consider and adopt. Most states have either enacted the law or are in the process of doing so.

For example, if you die living in a state that has adopted the Revised Uniform Fiduciary Access to Digital Assets Act (which most states have), then your legal representatives will have access to your online accounts if (i) you have activated a setting within the online account (an “online tool”) in which you provide a direction to disclose the contents of your account upon your death to your representatives, or (ii) your Will specifically allows your legal representative to access your online accounts.

The Probate Challenges of Digital Assets

Managing digital assets during probate presents unique challenges that don’t exist with traditional physical property. Without specific estate planning guidance, digital assets can fall through the cracks during probate. Some key challenges include: Passwords, security questions and multi-factor authentication prevent easy access. This can cause assets to be lost if heirs can’t gain entry.

Executors may need to contact service providers directly and provide proof of death and legal authority to act on behalf of the deceased’s estate. This can be a time-consuming and complex process, especially if the deceased did not leave behind a comprehensive list of digital assets and instructions for access.

Additional complications arise from privacy laws, such as the General Data Protection Regulation (GDPR) in the European Union and various state laws in the United States, can restrict access to digital information. Moreover, terms of service agreements for online platforms often have specific provisions regarding the transferability of accounts and data upon a user’s death. These legal barriers can make it difficult for executors and beneficiaries to retrieve or manage digital assets unless proper planning is done in advance.

Best Practices for Digital Asset Management

To avoid leaving your family in digital limbo, estate planning experts recommend several proactive steps. Put your digital account information in an accessible, safe place. Ensure your digital fiduciary knows how to access the information when you die or are incapacitated. Include passwords, private keys/PINs, and any other account information that will be necessary for your wishes to be followed.

Consider utilizing platform-specific tools where available. Online tools like Google’s Inactive Account Manager and Facebook’s Legacy Contact let users decide what should happen to their account after death or long periods of inactivity. When tools like this are present, RUFADAA dictates that they have priority over all other instructions, including a website’s Terms of Service.

Creating a comprehensive digital estate plan involves Digital Asset Memos: Instead of listing digital assets directly in a will, you can create a Digital Assets Memo. This document would contain all relevant login information and instructions for your digital executor and can be updated as needed. However, avoid Listing Passwords in Your Will: Since a will becomes public record during probate, listing sensitive login details in the will itself could expose you to risks like fraud or identity theft.

The Importance of Professional Legal Guidance

Given the complexity of digital probate, working with experienced legal professionals is crucial. A probate lawyer has the knowledge to handle all aspects of securing digital assets during estate administration. Benefits of legal guidance include: Knowing the right protocols and authorization needed for each digital platform. Legally compelling compliance from asset holders.

For families facing the challenges of digital probate in New York, seeking qualified probate lawyers near me can make the difference between preserving a digital legacy and losing it forever. Fratello Law serves the legal needs of clients in the areas of TRUSTS & ESTATES, ELDER LAW, and REAL ESTATE. Every client is unique and we take the time to understand our clients’ individual needs. At Fratello Law, we love building lasting relationships with clients that span generations!

Founded by attorney Cheryl L. Fratello in 2012, with offices located in Nassau County and Suffolk County, our attorneys are privileged to serve clients in Long Island, Queens, Brooklyn and Manhattan. Our firm takes pride in focusing on each client’s individual needs and taking the time to understand those specific needs. The firm’s commitment to understanding individual client needs extends to the evolving area of digital asset management and probate.

Looking Forward: The Future of Digital Probate

As our digital lives continue to expand, the importance of proper digital estate planning will only grow. First, the failure to take account of your digital assets may have serious financial consequences. For example, your heirs might lose out on thousands of dollars because they do not know about an online account you have. Lacking a clear understanding of your assets also risks a lengthy and expensive probate process as a court sorts out your estate.

The emotional cost can be equally significant. Second, digital assets commonly have sentimental value and are irreplaceable from that perspective. Family photos, videos, and personal writings stored online could disappear forever without planning for their preservation.

Digital probate represents a new frontier in estate administration, requiring both legal expertise and technological understanding. By taking proactive steps to plan for digital assets, working with knowledgeable legal professionals, and staying informed about evolving laws like RUFADAA, families can ensure that their digital legacies are preserved and properly transferred to the next generation. In our increasingly connected world, protecting your digital afterlife is just as important as planning for your physical estate.